How Caterpillar Tied Employee Engagement to Business Outcomes [Infographic]
Understanding the relationship between employee engagement and business performance within its global dealer network enabled Caterpillar to implement people initiatives and, ultimately, predictably increase business performance outcomes and organizational performance. A recent correlation study revealed that highly engaged dealers had significantly better results when measuring it against key business metrics. The result? Increased employee engagement significantly impacts the bottom line at Caterpillar.
Hear CAT’s complete story at IBM Connect 2013 with Regeneron Pharmaceuticals : “It’s All Inside: Your Internal Culture is Your Competitive Advantage.”
You can also read the complete case study here, along with other stories about creating a Smarter Workforce.
Companies with highly engaged employees not only see higher customer satisfaction, they also outperform organizations with low levels of employee engagement on a whole range of financial metrics. But employee engagement is complex and takes many contexts. That’s why we want to give you an inside look on the research we’ve conducted around employee engagement.
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